Purchasable In-App items within the Applications published by highbrow can be separated into ‘Refundable’ and ‘Non-refundable’ items according to domestic laws in Korea (Consumer protection Act, Contents Industry Promotion Act).
1. For ‘Refundable in app items’, Our customer can request a refund with phone call or e-mail within 7 days of purchase. Unused in App item ONLY. (Recall items and cancel the purchase)
2. In App item refund will be limited when
①If purchased in app item is single-item
②If purchased in app item automatically applies to the system right away
③If purchased in app item includes additional benefit, and when that benefit has been already used
④Partial item of bundle or package type in app item has been used
⑤the purchase item is a capsule or probability type item which its utility determined when opened or available to see its unsealing moment by using it.
3. When underaged customer made a purchase without the permission of their legal guardian, In app purchase can be canceled or refunded by the legal guardian unless the purchased item is fully used or its utility has completed.
Whether the in app item buyer is a minor or not will be determined by the contracted name of purchase instrument such as mobile device or credit card.